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customer service Articles
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8 Things we can Learn From Homeless Marketing
Posted by Koichi C on 15 Jun 2009, 612 viewsWhen you walk by a homeless person on the street, do you ignore them? But, do you ignore all of them? My bet is that some of them pique your interest, and sometimes you give them money. This, my friends, is homeless marketing. After doing some extensive research (and by extensive research, I jus... Read More »
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The Customer Driven Organization
Posted by AJ E on 18 Apr 2009, 30 viewsIf and when you are part of an organization – especially a large organization that does a lot of business – it would be smart to keep the customers happy. Most people think that keeping the customers happy means that the cashiers or receptionists should smile for the customers ... Read More »
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