Hi!!

How do i stop Edufire from spamming with subject “A student did not prepay for their lesson” every hour!! THe student has canceled the scheduled session but I am still getting this spam!!!! Help!!!

Regards,
Holly

Hi Holly! You are getting emails every hour?

Yes!!

Hi
A student did not prepay for their lesson‏

I have the exact same problem.
I think EVERY tutor who selects pre-payment has the same problem.
I am getting 100s of them EVERY DAY!
I am soooooooo busy deleting them.
I hope you guys solve this problem asap.
It’s been really long…..

thanks!

That is really something! I will alert the team. Thanks for letting us know.

Debbie,
thanks!

NaNa

That subject always appear in my spam messages insomuch as when I had taught my two students (the gents) I didn’t select yet the “Prepay Method.” Now that I experienced unpaid sessions, I opted that “prepay method” and I know that that automatic message will appear in my spam folder.

Looks like many people are also having this problem …!!! Annoying …

I started getting these emails too after I selected the prepay method — a couple of days after a lesson with a student.

I have alerted the team so we should hear soon about this issue. :)

Hey Everyone,

My apologies on this one. We’re digging into it now. I’ll post again as soon as this is resolved.

Scott

Hi Scott!
It will help a lot!
Bcause I am getting 100s of them EVERY DAY

Holly Yin,
thanks so much for birnging this up!

Hey Everyone,

This was just fixed. If it (or something similar) continues please let us know.

Scott

Thank you so much! :)

Wow, thank you Scott. They finally stopped. I thought it was just me.
Muchas gracias,
Ximena

Thanks 4 fixing it…

Thanks a bunch Scott!