eduFire slow to load

21 post(s), 11 voice(s)

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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eduFire is running slowly again – taking over 50 seconds to load pages with Firefox, over 30 seconds with Google Chrome. Other sites are loading normally in under 5 seconds. I know there was a thread covering this already – sorry I couldn’t find it.

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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ok eduFire is loading normally again so whatever is making it run slowly was happening about 12 minutes ago …..

 
Debbie H Debbie H Admin *** 5,095 post(s)

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Thanks Mair for letting us know!

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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back to very slow running now – 08:20 PDT (16:20 UK). will let you know when it improves. This is the same time it was running very slow last Thursday.

 
Aubrey Esmeralda Aubrey Esmer... ** 159 post(s)

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Very very slow….. what happened? My students waited for few minutes in front of the door…..

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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thanks for posting Aubrey – good to know i am not imagining it – it has got so bad now that I am timing out trying to reach eduFire (09:15 PDT – 17:15 UK)

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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and in the last few seconds it has gone back to normal! (09:15 PDT – 17:15 UK)

 
El_Querido Por Todo El Mundo El_Querido P... *** 1,964 post(s)

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yes edufire gave me hard time today, it was very slow, and disconnected many times ????
even some of my students could not get in the class.

 
Marina C Marina C ** 71 post(s)

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It’s been happening for a few days now, actually. Registering to classes takes 3-4 minutes. :o(

 
Enrique Kates Enrique Kates Ambassador *** 3,772 post(s)

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Its sloooowwwwww!!!!!!

 
Lily Chiu Lily Chiu Admin * 22 post(s)

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Hey everybody,

We’re aware that the site’s been acting a little sluggish lately and our engineers are working on it! In the meantime, thanks for your patience and enthusiasm :)

- Lily

 
Jeremiah Bourque Jeremiah Bou... ** 492 post(s)

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FYI, every time I get slowness FireFox seems to display a URL to google-analytics. Good luck Lily.

 
Lily Chiu Lily Chiu Admin * 22 post(s)

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@Jeremiah – Thanks for that info, that is helpful. I’ll let our engineers know! When you see the google-analytics URL in the status bar, is the page still in the process of rendering?

 
Lily Chiu Lily Chiu Admin * 22 post(s)

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Our rockstar engineers have made some changes to hopefully resolve the issue! Let us know if you see any more slowness. Thanks again :)

 
Enrique Kates Enrique Kates Ambassador *** 3,772 post(s)

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Still slow. Particularly to load the My Superpass page and Past Payments. These 2 are particularly slow

 
Dave Keays Dave Keays *** 943 post(s)

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The slowness I’m seeing is more intermittent now.

 
eduFire Admin eduFire Admin Admin *** 2,565 post(s)

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Intermittent for me too. Generally great.

 
Aubrey Esmeralda Aubrey Esmer... ** 159 post(s)

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Again today I was not able to get on edufire I missed few classes…. just as always….I hope my students can understand….It didn’t move for few hours….

 
Lyne Des Roberts Lyne Des Rob... *** 831 post(s)

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There is a slowdown today…. it would take forever for pages to load…. and when I tried (more than once) to post a comment on a forum, it froze and then the page disappeared…. now it seems to be okay….

 
Enrique Kates Enrique Kates Ambassador *** 3,772 post(s)

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Yes, its been very slow.

 
Mair Lloyd Mair Lloyd Ambassador *** 1,100 post(s)

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Yep I saw the slow time too. It seems to flip back to proper performance very quickly so I think it is something that is running and then finishes – maybe a backup? – rather than heavy traffic at particular times. Hope it gets fixed soon….


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