my superpass payment page does not show

17 post(s), 8 voice(s)

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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hi all, my superpass payment page does not show, it tells me that there is a pump on the road, that was for the past 24 hours, is there a glitch in the system, your help would be highly appreciated

 
Ren R Ren R ** 172 post(s)

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same here! I’ve been encountering that problem for a couple of hours.

 
Marco C Marco C Admin *** 1,649 post(s)

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Thanks for reporting it, I’ll get this looked into right away.

Thanks!

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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thanks marco

 
Ren R Ren R ** 172 post(s)

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Thanks Marco! ♫

 
Marco C Marco C Admin *** 1,649 post(s)

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You’re welcome

 
Enrique Kates Enrique Kates Ambassador *** 2,728 post(s)

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Same here since last night. Guess its because its the end/beginning of the month

 
Dave Keays Dave Keays *** 942 post(s)

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same

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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thank you lord, i am not alone

 
Valerie N Valerie N eduFire Team *** 860 post(s)

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Same problem with me! I’m sure everything will be back to normal in no time!

 
Marco C Marco C Admin *** 1,649 post(s)

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Yes, think it’s universal, it’ll be fixed soon! :)

 
Swarna V Swarna V ** 206 post(s)

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The problem is resolved now
Thanks to Edufire :)

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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yes it is, this morning every thing seems fine, thanks marco

 
Carla Barreira Carla Barreira * 39 post(s)

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Hello all! Now I can see my SuperPass payment page and the $ is not there anymore…. I also checked my PayPal account page and no payments neither…. strange….

 
Marco C Marco C Admin *** 1,649 post(s)

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Hey Caria,

Are you saying you’re missing payments from last month? For any payment related issues please email hello(at)edufire(dot)com and we’ll take care of everything.

Thanks!

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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i think i understood Carla, if you click past payment , you will see the month of October payment. also the payment would be sent sometime on the fifth of the month, expect it on the sixth. do not worry , you are in safe hands

 
Marco C Marco C Admin *** 1,649 post(s)

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I think it’s the same issue here which Swarna and you Abdul kindly answered. :)


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