I don't get the tutor scoring

I don’t recall scoring any of my tutors and yet they all have scores. Am I forgetting something? Is that in the end-of-session questionnaire?

And also, there should be some sort of point of reference when you are looking at a tutor profile. For example, the number “11” by itself doesn’t mean anything without knowing what the top score is or if there is a top score, etc. Let me know! :)

Think eBay. If you score a tutor “positive” (7-10) then they get +1, “neutral” (4-6) then their score is unchanged, “negative” (0-3) then they loss a point. This is done on the feedback page after you click “End Session”.

Good question Liz and equally good explaination Jon. I guess it’s something to keep in mind that they’ll be getting a number when we’re using words.

It still really doesn’t mean much to me the way it is…maybe because the site is relatively new and many tutors have 0. I think a five star rating average along with “out of x students” would be easier for me. For example, I would consider a 5 star tutor with only 1 student if that student was really impressed with the tutor. But a score with just a number really doesn’t tell me much about the student’s satisfaction without reading all the tutor’s comments.

I would love constructive feedback from students on things I can improve in my sessions other than just the scoring. I know I got a 4-6 once, so I know I could have done something different. MAybe if we could have anonymous feedback forms students would feel comfortable giving honest and specific feedback?

Ooh! Do you think that any of my students can give me 4-6 score. He would have to explain this to my elephant and my bear, lol.

Just joking! You are so right Tracy. I agree with you ;)