Unable to Participate

14 post(s), 7 voice(s)

 
Kellie Ruiz Kellie Ruiz 7 post(s)

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I was denied entrance into a class that I registered for. The instructor contacted me and said that I was denied entry because I didn’t pay. Even though I am a SuperPass Subscriber and this was a SuperPass class. Due to this GLITCH I missed my very first class today. I contacted admin to get this matter settled hopefully before tomorrow because I do have other classes scheduled and I do not want this to happen again. My very first class, and I missed it. I wa so excited that I found this site. Now…. I am so frustrated ugghhh!!!!!!!!!

 
Debbie H Debbie H eduFire Team *** 3,503 post(s)

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Hi Kellie! Don’t worry, we will sort this out. You have an email concerning this so we will wait for your reply so we can get this resolved.

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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hi kellie, this is your teacher; Abdul, please do not be frustrated, things happen and it is a wonderful educational site. you would love it, i am sure. also, the class is opened 30 minutes earlier, you should join the class as early as possible just in case, once you get familiar with the platform, you can go on time or few minutes earlier, wish you enjoy the site and i am always at your linguistic and educational needs, ………..Abdul.

 
Newoka LaShelle Newoka LaShelle * 24 post(s)

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Same effect (Super Pass)

 
Debbie H Debbie H eduFire Team *** 3,503 post(s)

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Hi Newoka! I have sent you a message.

 
Abdelkader N Abdelkader N * 44 post(s)

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Hi there, i have a problem accessing to a class, there is no link to it? can you help?

 
Debbie H Debbie H eduFire Team *** 3,503 post(s)

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Hi Abdelkader. I have just replied to your message.

 
Debbie H Debbie H eduFire Team *** 3,503 post(s)

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The class does not start for another 10 hours. Check your profile to make sure that your time zone is set correctly.

 
Marco C Marco C Admin *** 1,649 post(s)

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Kellie, I replied to the message you sent to hello(at)edufire(dot)com. Just so we’re clear, we have two different issues here. Kellie does have a Join Now link, she couldn’t enter the class for another reason which we’re going to resolve.

 
Marco C Marco C Admin *** 1,649 post(s)

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Thanks for the session Kellie, you’re all fixed now. :)

 
Kellie Ruiz Kellie Ruiz 7 post(s)

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Expeditious. Thank you for your time. Thank you Marco!

 
TheWhite Prince TheWhite Prince *** 1,384 post(s)

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expeditious = Adjective. done quickly and efficiently, thanks marco

 
Enrique Kates Enrique Kates Ambassador *** 2,728 post(s)

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Yep, another descriptive adjective for Marquito; Expeditious, fabulous

 
Newoka LaShelle Newoka LaShelle * 24 post(s)

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Thank you!


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