cannot enter the classroom

4 post(s), 2 voice(s)

 
Suzu Ran Suzu Ran * 17 post(s)

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I clicked JOIN NOW
and the screen says

Student Instructions
Note: eduFire has shifted to a new video conferencing system with better performance but things are now different so please read this.

No students have yet registered for this course. The classroom has not been created.
Step 0: Login
For your first session you need to login to the video conferencing system using the email address you use for eduFire and the word edufire as your password.
Step 1: You’re in the Conferencing System
Once your teacher joins the session, you’re ready to go. You may chat with your teacher immediately, or wait for your teacher to enable your camera and microphone for a two-way session.
Step 2: Starting Your Camera and Microphone
Once your teacher has enabled your camera and microphone, click on the Camera/Microphone icon to start your camera and mic and then choose Allow from the popup dialog.
No students have yet registered for this course. The classroom has not been created.

What should I do?

thank you

 
Gihan جيهان Elsherif الشريف Gihan جيهان ... ** 281 post(s)

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Hi Suzu,

Try to clear your browsing history, cookies and cache, then restart your computer.

 
Suzu Ran Suzu Ran * 17 post(s)

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Hi
thank you so much!
I will try that next time, since I’ve already missed the class…

 
Gihan جيهان Elsherif الشريف Gihan جيهان ... ** 281 post(s)

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You’re welcome. I hope that helps in shaa Allah.


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