About Me

My profession: I’ve been in the Information technology (IT) industry for 13 years. (IT) is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware.”

My area of expertise is laptops, desktops, software, hardware, networks, web based applications, websites and end user support. Environments: residential, small business, commercial, enterprise

I’m adapted to working as an individual contributor, team leader, trainer, supervisor and manager. I work from home providing technical sales, service, support and training via chat, video chat, email, phone, remotely or on site.

Products: Desktops/Laptops: Dell, IBM, HP, Toshiba, VAIO, Gateway, Acer,
Operating Systems: 95, 98, XP, NT 4.0, 2000, Vista, Windows 7
Internet Connections: Dial-Up, DSL, Broadband, Satellite, Fiber
Networking: Ethernet, Wi-Fi, TCP/IP based LAN’s, WAN’s
Hardware: Routers, Switches, Hubs, Firewalls, Storage/Backup
Email: Exchange, Outlook, Express, Pop3, Web based email
Browsers: Netscape Navigator, Internet Explorer, Firefox, Chrome
Software: Word, Excel, PowerPoint, Project + many more
Virus Software: Norton Internet Security, McAfee, AVG
Virus Removal: Virus/SpyWare/Malware/Adware/Spybot
Chat Software: Yahoo Messenger, ICQ, Google Chat, SKYPE Chat
Video Chat Software: SKYPE Video Chat
Remote Software: PC Anywhere, Crossloop, LogMeIn Free
Screen Recording Software:CamStudio, Jing
Digital Media: Digital Photograph, Digital Videos
Technical Writing – Typed End User Instructions and Video End User Instructions.

Web Based Applications: YouTube Videos, Facebook, MySpace, Yahoo Applications, Ebay Applications, Goggle Applications, PayPal Applications,

Web Design: Creation, maintenance, edits, Programming Languages: html,
Html Editors: Dreamweaver CS3, Website Hosting, Search Engine Marketing, Google Adwords- Adsense, Map Location Installations, Java Script Installations, Contact Forms, Blogs

Contact me for a training session.